pom77 Privacy Policy
This page describes what we collect when you use pom77 and how we keep that data protected. We collect personal information only to deliver our service—account registration, payment processing, identity verification, and customer support. We never sell your data to third parties, and we encrypt all sensitive information.
We operate in supported jurisdictions where local data protection laws apply. If you are in Jakarta, Surabaya, Bandung, or another region where pom77 is lawfully available, this policy governs how we handle your information. We comply with applicable privacy regulations and maintain strict controls over access to your account details and transaction history.
Our commitment is transparency: we explain what we collect, why we collect it, who can access it, and how long we keep it. You have the right to request your data, correct inaccuracies, or ask us to delete your account subject to legal retention requirements.
What Data We Collect
When you register on pom77, we collect your full legal name, date of birth, email address, and phone number. This information is required to set up your account and verify your identity. We also collect your IP address and device information (browser type, operating system) for security and fraud prevention.
During account verification, we collect government-issued ID documents and a selfie photo to confirm your identity. We store these documents securely and review them only during the verification process. Once verified, we retain them for regulatory compliance and account recovery purposes.
When you deposit or withdraw, we collect transaction details: the amount, payment method (e-wallet or bank), timestamp, and transaction ID. We do not store your e-wallet passwords or bank credentials; we only receive confirmation from the payment processor that the transaction succeeded. Your bank account or e-wallet provider stores your actual financial credentials—not pom77.
We log your activity on pom77: markets you view, selections you place, games you play, and session timestamps. We use this data to enforce our terms, detect fraud, and improve your experience. We do not use your activity data for marketing purposes or share it with third parties.
How We Use Your Data on pom77
We use your personal information to deliver our service: to create and manage your account, process deposits and withdrawals, settle your markets, and respond to your support inquiries. We use your email and phone to send you account notifications, transaction confirmations, and important service updates.
We use your activity data and transaction history to detect fraud and enforce our terms. If we notice suspicious patterns—such as multiple accounts from the same IP address or unusually large withdrawals from a newly verified account—we may request additional verification or suspend your account pending review.
We do not use your data for direct marketing. We do not send you promotional emails unless you opt in. We do not sell your data to advertisers, analytics firms, or other third parties. The only exceptions are when we are legally required to share data with regulators, anti-money-laundering authorities, or law enforcement.
Our data use principles
- We collect data only to deliver pom77 services—never for resale or marketing without consent
- Payment credentials are never stored on our servers; processors hold them securely
- Identity documents are retained for verification and regulatory compliance only
- Your activity data is used to detect fraud and enforce our terms, not to profile or target you
- We share data with third parties only where legally required or for payment processing
Third-Party Processors and Data Sharing
We use third-party payment processors to handle deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts from mobile banking, local payment, online payment, and e-wallet. These processors receive only the information necessary to process your transaction: your name, account identifier, and transaction amount. They are bound by confidentiality agreements and data protection laws.
We may share your data with anti-money-laundering (AML) and know-your-customer (KYC) verification services to comply with regulatory requirements. These services use your identity documents and personal information to confirm you are not on sanctions lists or engaged in prohibited activities. This sharing is mandatory where we operate legally.
We do not share your data with analytics firms, advertising networks, or data brokers. We do not use your information to build profiles for sale. If we are served with a legal subpoena or court order, we will disclose information as required by law and, where permitted, notify you of the request.
How We Secure Your Data on pom77
All communication between your device and pom77 is encrypted using SSL (Secure Sockets Layer) protocol. Your password is hashed using industry-standard algorithms and never stored in plain text. If you forget your password, we do not retrieve it; we allow you to reset it via a secure link sent to your registered email.
Our servers are protected by firewalls and access controls. Only authorized staff can access customer data, and access is logged and audited. We maintain separate environments for production (live data) and testing, so test activity does not touch real customer information. We perform regular security updates and vulnerability assessments.
Identity documents and payment information are encrypted at rest. We do not store your bank account number or e-wallet password—only the confirmation that a transaction succeeded. When you log in from a new device or location, we may send a confirmation code to your registered email or phone to prevent unauthorized access.
We at pom77 treat your privacy as essential to trust. We encrypt your data, limit access, and never sell your information. Your privacy is not negotiable.
Data Retention and Deletion
We retain your personal information for as long as your account is active. If you close your account, we retain transaction records and identity documents for a minimum of seven years to comply with financial regulations and anti-money-laundering requirements. After this period, we delete personal data that is no longer necessary for legal or operational purposes.
You can request a copy of your data at any time. Contact our support team with your account details, and we will provide your information within standard processing times (typically within a few business days). You can also request deletion of non-essential data, though we may retain information required by law or for account recovery.
Cookies and Tracking on pom77
We use cookies to maintain your login session and remember your preferences. These are functional cookies necessary for pom77 to work. We do not use tracking cookies to follow you across other websites. We do not use cookies to build advertising profiles or share data with ad networks.
You can disable cookies in your browser settings, but this may limit your ability to use pom77. We do not require you to accept non-essential cookies to access our platform.
Your Rights on pom77
You have the right to access your personal information held on pom77. You can request a complete copy by contacting support. You have the right to correct inaccurate data—for example, if your email address has changed, you can update it in your account settings. You have the right to request deletion of your data, subject to legal retention periods and our need to retain information for fraud prevention and dispute resolution.
You have the right to data portability: we can provide your information in a structured, machine-readable format so you can transfer it to another service. If you believe we have misused your data, you can lodge a complaint with your local data protection authority.
International Data Transfers
Our servers and processing infrastructure may be located outside your jurisdiction. When you use pom77, your data may be processed and stored on servers in different countries. We maintain the same level of security and confidentiality regardless of server location. By using pom77, you consent to processing of your data in any jurisdiction where we operate, subject to compliance with applicable privacy laws.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. We will announce material changes on pom77 and provide notice at least 30 days before they take effect. Your continued use of pom77 after the notice period constitutes acceptance of the updated policy. If you do not agree with changes, you can close your account and request withdrawal of your balance.
Contact Us About Privacy
If you have questions about this privacy policy, your data, or how we handle your information, contact our support team via email or live chat. We respond in English during business hours and aim to address all privacy inquiries within a few days. For urgent data access requests or privacy complaints, we prioritize your message and respond as quickly as possible.
We at pom77 are committed to protecting your privacy. We collect data only to deliver our service, we encrypt sensitive information, we never sell your data, and we comply with applicable privacy laws. Your trust is fundamental to how we operate.